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Terms and Conditions

Effective Date: March 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the services provided by Interpay Tech Ltd. (“Interpay”, “we”, “us”, “our”).

By accessing or using our services, you confirm that you accept these Terms and agree to comply with them.

2. About Interpay Tech Ltd.

Interpay Tech Ltd. is a company incorporated in Canada and operates as:

  • A registered Money Services Business (MSB) with FINTRAC
  • A Payment Service Provider (PSP) registered with the Bank of Canada

Important: Interpay Tech Ltd. is not a bank and does not accept deposits or provide deposit insurance.

3. Scope of Services

Our services include:

  • Multi-currency accounts (40+ currencies)
  • Named IBANs
  • International payments (80+ countries)
  • Foreign exchange (FX) services
  • Virtual and physical payment cards

Services may be provided directly or through regulated third-party partners.

4. Eligibility

You must:

  • Be at least 18 years old
  • Provide accurate and complete information
  • Comply with applicable laws
  • Not operate in restricted jurisdictions or industries

5. Account Registration and Onboarding

You agree to:

  • Complete KYC/KYB verification
  • Provide supporting documentation upon request
  • Keep your information updated

We reserve the right to reject or delay onboarding for compliance reasons.

6. Permitted Use

You may only use the services for lawful purposes. Prohibited uses include:

  • Fraud or financial crime
  • Sanctions violations
  • Misrepresentation
  • Unauthorized system access

7. Transactions and Execution

  • Transactions are processed based on your instructions
  • You are responsible for accuracy of payment details
  • We may delay or reject transactions for compliance, risk, or operational reasons

8. Foreign Exchange (FX) Policy

  • FX transactions are executed at rates provided at the time of the transaction
  • Rates may include a margin or spread
  • Exchange rates may fluctuate rapidly
  • Once executed, FX transactions are generally irreversible

Interpay is not responsible for losses due to currency fluctuations.

9. Fees and Charges

Fees may include:

  • Account maintenance
  • Payments and transfers
  • FX conversion
  • Card issuance and usage

At Interpay, we prioritize the security and safety of your funds. We understand that trust and security are paramount when it comes to handling your money. Rest assured that we take every precaution necessary to maintain the highest level of security and protection for your funds.

All fees are disclosed transparently prior to use.

10. Safeguarding of Client Funds

Client funds are safeguarded in accordance with applicable regulations.

  • Funds may be held with regulated financial institutions
  • Where required, funds are segregated from Interpay’s own funds
  • Safeguarding does not constitute deposit insurance

11. Client Money

Client funds are not deposits and do not accrue interest unless explicitly stated.

In the event of insolvency, safeguarding measures are designed to protect client funds, but recovery may be subject to legal processes and is not guaranteed.

12. Cards (Virtual and Physical)

We may issue payment cards via licensed partners.

Card usage is subject to:

  • Network rules (e.g., Visa/Mastercard)
  • Spending limits and controls
  • Security checks and authorization

We may block or restrict cards in case of:

  • Suspected fraud
  • Compliance concerns
  • Breach of these Terms

Separate cardholder terms may apply where required.

13. Chargebacks and Disputes

  • You must notify us promptly of unauthorized or disputed transactions
  • Chargebacks are subject to card network rules and timelines
  • We do not guarantee successful recovery of disputed funds
  • Investigation may require supporting documentation

14. Compliance, AML, and Sanctions

We apply strict:

  • AML (Anti-Money Laundering) procedures
  • CTF (Counter-Terrorist Financing) controls
  • Sanctions screening

We may:

  • Monitor transactions
  • Request additional information
  • Freeze or block funds
  • Report suspicious activities

15. Third-Party Providers

We rely on third-party institutions (banks, payment processors, card issuers).

We are not liable for:

  • Third-party delays or failures
  • Banking system interruptions
  • External regulatory actions

16. Security and User Responsibilities

You are responsible for:

  • Protecting login credentials
  • Monitoring account activity
  • Reporting unauthorized access immediately

17. Service Availability

We aim to provide uninterrupted service but do not guarantee continuous availability.

Services may be affected by:

  • Maintenance
  • System failures
  • External disruptions

18. Limitation of Liability

To the maximum extent permitted by law:

  • Interpay is not liable for indirect or consequential losses
  • We are not responsible for losses due to third parties or regulatory actions
  • Liability is limited to fees paid, unless otherwise required by law

19. Indemnification

You agree to indemnify and hold Interpay harmless from any claims, damages, or losses arising from:

  • Your use of the services
  • Breach of these Terms
  • Violation of applicable laws

20. Suspension and Termination

We may suspend or terminate services:

  • For breach of Terms
  • For compliance or regulatory reasons
  • If fraud or risk is suspected

21. Dormant Accounts

We may classify accounts as dormant after a period of inactivity and apply restrictions or fees where applicable.

22. Data Protection and Privacy

We process personal data in accordance with applicable data protection laws.

Data may be shared with:

  • Regulators
  • Financial partners
  • Identity verification providers

23. Amendments

We may update these Terms at any time. Continued use constitutes acceptance of updated Terms.

24. Governing Law

These Terms are governed by the laws of Canada and the Province of Ontario.

25. Contact Information

Interpay Tech Ltd.
Email: office@interpay.tech
Website: www.interpay.tech

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.